TERMS AND CONDITIONS OF SALE
ARTICLE 1 – PURPOSE
These Terms and Conditions of Sale define the contractual relationship between:
Smartilano
30 N Gould St Ste R
Sheridan, WY 82801
United States
📧 contact@smartilano.com
📞 +1 917 262 7625
And any individual wishing to make a purchase via the website:
By purchasing a product, the customer fully accepts these Terms and Conditions.
ARTICLE 2 – PRODUCTS
The products offered are those listed on the website www.smartilano.com.
Products may be sourced internationally (including PRC).
Product descriptions and images are as accurate as possible but are not legally binding.
Smartilano reserves the right to modify its product catalog at any time.
ARTICLE 3 – PRICES
All prices displayed on www.smartilano.com are in USD ($) and include applicable taxes where required.
Shipping costs are calculated at checkout unless otherwise stated.
Smartilano reserves the right to modify prices at any time, but the price displayed at checkout is final.
ARTICLE 4 – ORDERS AND PAYMENT
Customers can place orders on www.smartilano.com by:
- Adding items to the cart
- Entering shipping details
- Completing secure payment
Accepted payment methods:
- Credit/Debit cards (Visa, Mastercard, etc.)
- PayPal
- Other secure payment providers
All payments are processed through secure systems compliant with PCI-DSS standards.
Orders are confirmed only after successful payment.
ARTICLE 5 – RIGHT TO REFUSE SERVICE
Smartilano reserves the right to refuse or cancel any order at its sole discretion, including in cases of suspected fraud.
ARTICLE 6 – RETURNS & WITHDRAWAL
Customers have 14 days after delivery to request a return.
Conditions:
- Items must be unused and in original condition
- Return shipping costs are the responsibility of the customer
Important:
- Sale or promotional items are non-refundable (exchange only)
- Delivery delays under 30 days do not qualify for refunds
ARTICLE 7 – SHIPPING
Orders are shipped to the address provided at checkout.
Estimated delivery time: 8 to 10 business days
Shipping times are estimates and may vary due to external factors.
A tracking number will be provided when available.
Once shipped, the risk is transferred to the customer.
ARTICLE 8 – WARRANTY
All products benefit from legal warranty.
If you receive a defective or incorrect product:
Claims must be submitted within 14 days after delivery.
ARTICLE 9 – LIABILITY
Smartilano is not responsible for damages resulting from:
- Internet issues
- Technical problems
- Viruses or service interruptions
ARTICLE 10 – INTELLECTUAL PROPERTY
All content on www.smartilano.com (images, texts, logos, etc.) is the exclusive property of Smartilano.
Any reproduction or use without written permission is strictly prohibited.
ARTICLE 11 – PERSONAL DATA
Smartilano is committed to protecting your personal data.
You have the right to:
- Access your data
- Modify your data
- Request deletion
To exercise your rights, contact:
ARTICLE 12 – CUSTOMER REVIEWS
Customers may receive an email after delivery inviting them to leave a review.
Some reviews displayed on the website may be sourced from partner platforms.
ARTICLE 13 – DISPUTES
These Terms are governed by applicable laws.
Any dispute shall be handled by the competent courts.
ARTICLE 14 – TECHNICAL LIMITATIONS
The website uses modern technologies.
Users must access it using updated and secure devices.
ARTICLE 15 – COUNTERFEITING
Unauthorized use of any content from www.smartilano.com is strictly prohibited and may result in legal action.
ARTICLE 16 – LIMITATION OF LIABILITY
Smartilano shall not be liable for indirect damages, including loss of profit, data, or business opportunities.
ARTICLE 17 – DATA PROTECTION (ADDITIONAL)
Customer data is never sold or shared without consent.
Data is used only for order processing and improving customer experience.
ARTICLE 18 – COOKIES
The website uses cookies to improve browsing experience.
Users can disable cookies in their browser settings.